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Frequently Asked Questions

Check out answers to the most frequently asked questions from our customers here.

How does the payment work, is it a one-time payment or a monthly subscription?

The package is a one-time payment. After completing your purchase, you can download it immediately, and for one year, access all updates. After a year, to continue updates, a new license is required, but previously downloaded files will continue to function seamlessly.

How can I access the purchased product?

You will be redirected to a download link after completion of the checkout process, where a download of the product will be available. Also, you will receive the order details and download information via email as well.

Is it safe to provide the payment/credit card information?

Yes, our store is using SSL Encryption Certificate and PCI DSS Compliant payment gateways. So, our focus is on maintaining high-level payment and data security for our customers.

Can I customize or edit the templates?

Yes, you can customize or edit the templates to better suit your needs. All spreadsheets are fully unlocked and password-free.

What type of payment methods are accepted?

PayPal, MasterCard, VISA, American Express, Discover, JCB, Diners Club and Google Pay.

I still have questions, how can I get in touch?

Receiving your questions, compliments, or criticisms is the best way for us to always be evolving.

To get in touch, click here.”

How user-friendly are the excel templates for someone with no prior experience?

You can absolutely use our templates, even if you don’t have any experience with excel templates. Our templates are designed to be user-friendly and easy to use, even for those who are new to using them. In fact, thousands of non-professionals have used our templates to create beautiful content that brings real results.

What software are the templates compatible with?

Spreadsheets are fully compatible with Excel, Google Sheets, Apple Numbers, Zoho Sheet and LibreOffice.

Do I need to have any program installed on my computer?

Ideally, you should have a version of Excel installed on your computer or access to Excel through Office 365. However, even if you don’t have an Office or Excel license, you can still work with your spreadsheet package using other software such as LibreOffice which is lightweight and free!

In addition, you can edit the spreadsheets online through Google Docs or Zoho Docs.

Do the spreadsheets include charts and dashboards?

Yes, many spreadsheets include charts and dashboards, but not all of them — after all, not every spreadsheet requires these features.

Do I need any specific knowledge?

NO! Anyone with basic Excel skills can use this spreadsheet package to make their work easier.

How long will I be able to use the spreadsheets?

You can download all the content to your computer and use it without time limits! In addition, for one year you’ll also be able to download all updates at no extra cost. After this period, any spreadsheets you’ve already downloaded will still be fully usable — you would only need to renew your purchase if you want to download new product updates.

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