Due to the nature of digital products, we cannot issue a refund once the files have been downloaded. However, we will consider granting a refund that meets certain internal criteria (e.g. duplicate order), and will grant refunds at our reasonable discretion.
Nothing herein grants an obligation by ExcelBundle to issue a refund. However, we will do everything possible to ensure that you are happy with your purchase!
Please know that your satisfaction is our goal. These Excel Templates are our humble works of hours. We stand behind our products and with our customers! We want you to be satisfied with the outcome so we will make reasonable effort to ensure that you are happy with your purchase! If for any reason the outcome is not what you expected, please reach out so we can help resolve the issue.
We’re incredibly responsive and take great care of our customers. Please feel free to get in touch with us at [email protected] with any questions or concerns and we’ll be happy to help!
The package is a one-time payment. After completing your purchase, you can download it immediately, and for one year, access all updates. After a year, to continue updates, a new license is required, but previously downloaded files will continue to function seamlessly.
You will be redirected to a download link after completion of the checkout process, where a download of the product will be available. Also, you will receive the order details and download information via email as well.
Yes, our store is using SSL Encryption Certificate and PCI DSS Compliant payment gateways. So, our focus is on maintaining high-level payment and data security for our customers.
Yes, you can customize or edit the templates to better suit your needs. All spreadsheets are fully unlocked and password-free.
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You can absolutely use our templates, even if you don’t have any experience with excel templates. Our templates are designed to be user-friendly and easy to use, even for those who are new to using them. In fact, thousands of non-professionals have used our templates to create beautiful content that brings real results.
Spreadsheets are fully compatible with Excel, Google Sheets, Apple Numbers, Zoho Sheet and LibreOffice.
Receiving your questions, compliments, or criticisms is the best way for us to always be evolving.
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